1. Who controls your information
Job Search Accelerator is the data controller for personal information handled through this website and for providing the digital product. Our payment processor handles payment information separately under its own privacy and security terms.
2. Information we collect
- Contact and order information: name, email address, order status, product purchased, and support messages.
- Technical and usage information: IP address, browser and device details, pages visited, timestamps, referral source, and security logs.
- Communications: messages and attachments you choose to send when requesting help or exercising a legal right.
Payment-card details are collected and processed by our payment processor and are not stored by us.
3. Why we use information and our legal bases
- To deliver purchases, provide access, and respond to support under our contract with you.
- To secure the service, prevent fraud, diagnose problems, and improve performance based on our legitimate interests.
- To maintain tax, accounting, and compliance records where required by law.
- To send optional marketing only where you have consented or where applicable law otherwise allows it. You may opt out at any time.
4. Who receives information
We may share only what is necessary with hosting, analytics, communications, file-delivery, and customer-support providers; our payment processor for sale of the product, payments, tax compliance, invoicing, fraud prevention, and refunds; professional advisers such as lawyers and accountants; and public authorities where legally required. We do not sell personal information.
5. Cookies and similar technology
We may use essential cookies or local storage needed for security and site operation. Analytics or marketing cookies will be used only as permitted by applicable law. You can control cookies through your browser settings, although blocking essential cookies may affect checkout or site functionality.
6. Retention
We retain order and transaction records for as long as needed to provide the product and satisfy legal, tax, fraud-prevention, and accounting duties. Support messages and technical logs are retained only as long as reasonably necessary for their purpose. Information is deleted or anonymized when no longer needed.
7. International transfers
Our providers may process information outside your country, including outside the UK or EEA. Where required, transfers rely on adequacy decisions, Standard Contractual Clauses, or other lawful safeguards.
8. Your rights
Depending on where you live, you may request access, correction, deletion, restriction, portability, or objection; withdraw consent; and complain to your local data-protection authority. UK and EEA requests are generally answered within one month. Some information may be retained where law requires it.
9. Security
We use reasonable technical and organizational safeguards, including restricted access, encrypted connections, and reputable payment and hosting providers. No internet service can guarantee absolute security.
10. Contact and changes
To ask a privacy question or exercise a right, use the seller contact details provided on your order confirmation. We may update this notice as our practices or legal obligations change.